Resaal is committed to the highest degree of protection for your personal information. There are different ways you can interact with our site and services, and the information you provide when doing so is processed and stored in the best possible way. By accepting this privacy policy, you agree to the collection, use and disclosure of your personal information in accordance with the provisions below.

Definitions “Personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name or identification number or location data or online identifier or to one or more factors specific to the physical, physiological, genetic or mental identity or economic, cultural or social identity of that natural person;

“Processing” means any operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use or disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

“Controller” means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of processing personal data;

“Processor” means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller;

“Recipient” means a natural or legal person, public authority, agency or other body to whom personal data is disclosed whether a third party or not.

“Third party” means a natural or legal person, public authority, agency or other body other than the data subject, controller, processor and persons authorized under the direct authority of the controller or processor to process personal data;

“Consent” of the data subject means any indication given freely and specifically and informed and unambiguous indication of the data subject’s wishes by which he/she through statement or through clear positive action signifies agreement to processing of personal data relating to him/her;

Principles Resaal complies with the fundamental principles of processing personal data. The six general guiding principles are:

• Legality and fairness and transparency

• Purpose limitation

• Data minimization

• Accuracy

• Storage limitations

• Integrity and confidentiality What personal data do we collect? Resaal collects various information based on how you use the site and interact with us. The personal data we collect may include:

• Identity information such as your name and company name and type of institution.

• Contact data such as your address and email address and phone number and social media handles.

• Identity/Address proof such as a copy of your ID card or passport or registration certificate.

• Technical data such as your Internet Protocol (IP) address and browser type and version and time zone setting and location and types and versions of browser plug-ins and operating system and platform and other technologies on devices you use to access the website.

• Usage data which includes information about how you use our site and services we provide and any communications we may receive from you.

• Marketing and communications data including your preferences in receiving marketing communications and other communications from us. How do we use personal data? Your personal information will be used to activate your account and provide you with all services on the site. As part of our routine business operations we process banking information and credit/debit card details from third parties for identity verification purposes to verify accuracy of data. All financial data is stored in encrypted secure form.

The purpose of these checks is to identify customers verify them reduce fraud financial risk other operational risk on our site. In case it is not possible to prove user identity with certainty controller/data processor has right to re-inquire about any personal data from you.

We also use your personal data along with other information for administrative marketing customer service purposes.

Legal basis Consent – We will only use your personal data for advertising marketing personalizing content services analytical purposes tracking purchases if we have your specific consent to do so. This includes using data provided by you our partners for ultimate purpose improving our products services.

Legitimate interests – The legitimate interests we pursue are processing delivering collecting payments for your order as required maintaining relevant records regarding our customer relationships analyzing site traffic products/services being used developing improving them without compromising appropriate safeguards against fraud hacking any data breaches.

Performance of contract – When purchasing a product service from us we will need to process your details in order to provide item to you.

Legal obligation – We need to process your data in order to comply with legal obligation.

Retention of Personal Data Your personal information will not be retained for longer than necessary to achieve specified purposes set out in this privacy policy allow us comply with our legal requirements.

Disclosure of Personal Data We may send personal information such as your name address country residence to our suppliers in order improve payment process reconcile business transactions combat fraud money laundering.

We require all recipients of your personal data respect its security treat it accordance law. We do not allow third-party service providers use your personal data for their own purposes only permit them process your personal data for specified purposes accordance our instructions.

We reserve right disclose your personal information comply applicable laws legal requests government regulatory bodies obtain information. Information may also be disclosed due legal requirement upon us court order.

Your Rights

Right access – You have right request copy data we hold about you.
Right rectification – You have right correct data we hold about you that is inaccurate incomplete.
Right be forgotten – You can request deletion data we hold about you from our records.
Right restrict processing – You can ask us restrict how we process your data.
Right portability – You have right transfer data we hold about you another organization.
Right object – You have right object our processing your data where rely legitimate interest doing so.
Right withdraw consent – You have right withdraw consent at any time.Control over Personal Information In event change in your personal information you responsible updating these details timely manner either manually logging in requesting assistance from customer support.

We disclaim liability for any losses resulting from failure maintain confidentiality your data.

If wish close account need contact our customer service. We committed retaining some records least five years after account closure.

Please note these rights not absolute certain exceptions apply.

Our site may contain links from to third-party sites. Please be aware not responsible their privacy policies. We strongly recommend reading these privacy statements before submitting any personal data these sites.

Cookies? We use cookies similar tracking technologies track activity on our website store certain information analyze improve our services.

Cookie small file placed on device. You can instruct browser refuse all cookies indicate when cookie being sent. However if do not accept cookies may not able use some portions our services. Cookies can be “persistent” “session”. Persistent cookies remain on PC mobile device when go offline while session cookies deleted soon close web browser.

We use session persistent cookies provide services available through website enable some its features. Cookies help authenticate users prevent fraudulent use user accounts remember choices when using website such remembering login details language preferences.

Cookies allow us track traffic site how users using site. Information collected via these cookies may directly indirectly identify individual visitor. We may also use test new pages features functionality website see how users interact them.

Resaal.com knows that you care about your privacy and the use of your personal information. This notice describes our Privacy Policy. This Privacy Policy applies to information we collect about you from any source and in any way – through our Websites, applications or other Internet based interactions, in our retail stores.
We Gather the Following Personal Information About Guests:
Information That You Give Us: We receive and store any information you enter on our Websites or that you give us in any other way. You can choose not to provide certain information, but this will limit your ability to purchase products offered on the Websites, or to take advantage of some features or promotions.

When you place an order with us online, in a store or in any other way, your contact information is used to communicate related information, such as order and shipment confirmation, release date changes and requests for more information to facilitate processing your order. You may opt-out of these communications by canceling your order.

We obtain information about you when you search, buy, participate in a contest or questionnaire, , or otherwise contact us or post information on our Websites. For example, you provide information when you search for a product; place an order through a Website or provide information to update or create your account with us (you may have more than one account if you have used more than one email address when shopping with us); communicate with us by phone, email, or otherwise; complete a questionnaire or a contest entry form; create any wish or gift list; participate in any forums or discussion areas or product reviews; or create any alerts or other email notification services we may offer now or in the future. The information collected typically includes your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of reviews you may provide; emails to us; and any other personal information that you provide to us or post on the Websites.

The information we receive or can determine from your interaction with our Websites includes your Internet (IP) address; login and password information; email address; web browser type and version; preferred language; geographic location using IP address or the GPS, wireless, or Bluetooth technology on your device; operating system and computer platform; purchase history, which we may aggregate with similar information from other guests or keep in non-aggregated form; the full Uniform Resource Locator (URL) clickstream to, through, and from our Websites, including date and time; one or more unique identifiers; products you viewed or searched for; areas of our Websites you visited; and the phone number you used to call our toll-free number. We also may log the length of time of your visit and the number of times you visit and purchase from us. We assign you one or more unique identifiers to help keep track of your future visits.
You contact us at Support@Resaal.com if you wish to request change or removal of the information collected.

Mobile location services: Certain stores may also collect and use location information from mobile devices. Location information allows us to learn more about how guests use our stores to enhance the guest experience and, in certain circumstances, deliver push notifications and other content to your mobile device when you are near, enter and move through our stores, and send or provide you with offers and promotional information that we believe may be of interest to you. You may prevent or limit collection of location information by turning off your mobile device or antennas, such as WiFi or Bluetooth, and opting out of location services on your device.
For more information, please read the Terms and Conditions with full and binding information. If you have any further questions, you can contact our Live Support Team or email us at Support@Resaal.com.

Notification Changes From time time may make changes this privacy policy. This may relate changes law best practices changes our services. Latest effective date highlighted top policy information.